FAQs

When is Photo London?

Photo London is an annual event, usually held in May of each year in London. Due to the global health emergency, the sixth edition of Photo London will take place between 9–12 September 2021, with a preview on 8 September. See our Visiting page for opening hours and more details.

How do I get to Photo London?

Photo London 2021 will be held at Somerset House in central London. Somerset House is accessible by public transports, taxi, coach, car and bicycle. Please see our Visiting page to plan your journey via London Underground, rail or bus.

How do I do get a ticket for the Fair?

Tickets for Photo London 2021 are available on our Tickets page. For group bookings of more than 10 tickets, please contact Somerset House at visitor@somersethouse.org.uk.Entry to Photo London 2021 will only be allowed to visitors with pre-booked tickets. Please note that no tickets will be sold on the premises and there will be no same-day re-entry.

General admission tickets for the Fair are only valid for the day(s) you book them. Tickets are non-transferable and non-refundable. There are Concession rates for full-time students, the disabled with complimentary tickets for carers/companions. Children 12 and under go free, and a Children rate applies for 13 – 18-year-olds.

Can I leave and re-enter the fair on the same day with a day ticket?

Re-entry is not allowed with day tickets. Weekend passes allow you to visit on Saturday and on Sunday, but equally, there is no same-day re-entry.

Where can I eat and drink at Photo London?

Photo London has places to eat and drink within the fair at Somerset House. Please see our Eating and Drinking page for more details.

Is there a cloakroom?

Yes, there is a cloakroom by the entrance. Small bags (anything laptop-sized or smaller), coats and umbrellas can be checked free of charge. The cloakroom closes immediately after the fair closing time. Photo London is not liable for items left in the cloakroom.

Can I keep my bag with me?

Small bags, coats and umbrellas may be kept throughout the visit. Suitcases and bags/backpacks larger than laptop bags will need to be checked in at the cloakroom and will incur a £2 charge per item.

Can I  visit with children?

Children are welcome and under 13 go free.

Is the site fully accessible?

All areas of Somerset House area are accessible via certain routes. Please note there is cobble stone paving’s from the Strand into and in the Edmond J. Safra Fountain Court with a flat pavement around the edges.

Please see full details about accessibility, inlcuding accessible parking for Blue Badge-holders, on Somerset House’s accessibility page.

I am disabled, does my companion need to purchase a ticket?

Disabled companions go free but need to book a complimentary ticket on our Tickets page.

Can I visit with my pet?

Animals are only allowed in the courtyard. Access to the indoor areas is restricted to all animals except for guide dogs.

Can I bring food and drinks with me?

No food and drinks from the outside are allowed in.

Do you have gender-neutral toilets?

Somerset House has gender-neutral toilets everywhere except in the New Wing.

I am travelling to visit Photo London, where can I stay?

Our Partner Hotels are among the best ones in London. Located in the heart of the city, our Partner Hotels are also a short walk away from Somerset House and offer special rates to Photo London visitors.

 

COVID-19 Guidelines

If you have COVID-19 symptoms or have been asked to self-isolate, please stay at home. We reserve the right to refuse entry to visitors who show COVID-19 symptoms, are identified as a close contact of a positive COVID-19 or have been asked to self-isolate as part of the government’s test & trace programme.

To reduce contact we have switched to digital tickets. There is no need to print them out, they will be scanned at the entrance from your device. For the same reason card transactions are encouraged and cash transactions will be avoided where possible.

One window in each room will remain open throughout the duration of the Fair to ensure optimal ventilation. Face masks are not mandatory inside the venue, with exception of the Screening Room where faces masks are required at all times. Some exhibitors might ask you to wear the mask when visiting their booth, so please have one at hand.

All exhibitors, contractors and Photo London staff have been asked to produce a negative test or proof of double vaccination ahead of the fair, and to test regularly as per government guidelines.

What happens if I have to self-isolate or my local area restrictions mean I can no longer travel?

If you are unable to attend because you have to self-isolate due to COVID-19 or if your local area increases restrictions and you cannot travel please contact the Somerset House Visitor Experience Team visitor@somersethouse.org.uk who will endeavour to book you into an alternative date, if an alternative date cannot be found then we will return the full payment amount.

What happens if the event is cancelled due to government restrictions or lockdown?

If Photo London is cancelled due to government restrictions you will be notified and will receive a full refund.

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